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Employee expectations have evolved in the last few years, with new research from IDC showing how organizations are adapting to keep pace:

- 45% said that remote and hybrid work models are now an embedded part of accepted work practices.
- 42% of organizations say that intelligent digital workplaces are no longer optional, but a business necessity.

By meeting employee expectations for remote work, organizations can deliver the employee experience required to attract and retain talent while improving productivity. The research uncovered that a key factor for delivering a winning employee experience is to leverage outside resources for IT services. The more you can outsource and consolidate your IT services with a single partner, the more you can leverage efficiencies that result in a better employee experience.

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