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Agentic AI—where humans and agents work together—is bringing in a transformative era for business. This evolution presents a powerful opportunity for organisations to drive business growth, enhance productivity, improve profitability, and elevate the customer experience.
Over the next 18–24 months, executives that strategically prioritise high-impact use cases will unlock AI’s full potential. Success depends on aligning enterprise goals with technology roadmaps, establishing strong governance led by the technology function, and embracing a human + agent model.
IDC, in collaboration with Salesforce, presents a comprehensive InfoBrief for leaders across the C-suite.
What's Inside?
- Executive Insights on AI-Driven Transformation Explore how Agentic AI is reshaping the workforce and accelerating ROI across industries.
- Strategic Guidance for C-Suite Leaders Recommendations for CIOs, CTOs, CMOs, CROs, and CEOs to align AI with outcomes.
- Economic Impact Forecast Explore IDC's $5 trillion prediction for AI's cumulative economic effect in EMEA by 2030.
- Use Cases That Matter From real-time personalisation to smart IT service desks, see how leaders drive value.
- Technology Leadership in the Age of AI Learn how CIOs and CTOs can lead AI adoption, governance, and cross-functional collaboration-optimising IT operations through agentic workflows.
Download IDC’s infobrief to find out more.
